About FIRS - Service Features

Feature	Main Benefit	Value Added
*Design Features*
Single framework covering all tasks	Analysis, assessment, solution in one package	Better co-ordination and resource allocation
Clearly delineated functions	Easier to focus on rôle of each function	Better priority setting; quicker results and savings
Complete debt market system	All relevant factors covered in correct order	Less risk of errors and omissions
Standardised	Past proven experience built into work plan	Confidence of best practice
Behavioural basis	Targets human rôle in investment decisions	Better feedback and responses to feedback
*Functional Features*
Positioning Analysis	Accurate assessment of position and scope	Easier to define options for improvement
Message formulation	Attractive substantiated statements	Greater acceptance among target groups
Investor Relations approach	Accurate targeting	Greater cost-benefit
Tasking	Action; responsibilities; timing clearly outlined	Better synergy and image
Investor Relations monitoring	Timely feedback on absolute/relative progress	Better adjustment; benchmarking
Event/Risk Management	Tried and tested procedures	More scope to manoeuvre/access to markets
*Operational Features*
Straightforward format	Easy to learn and adaptable to all situations	Speedy acceptance and high user satisfaction
Open system	Proven methods can be quickly adapted	Cheapest solution; no hidden costs/extras
Windows compatible	Industry standard	Speedy installation with no extra hardware costs
Groupware/Net compatible	Real time analysis and evaluation	Faster results
*Support Features*
Designer supported	Best possible expert help	More peace of mind
Training package	Easy to learn	Speedier implementation and user acceptance
Workshops/Seminars	Contact with other professionals	Comparison of experiences

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